Last Updated: [Insert Date]

Welcome to FCS Store (“we”, “us”, or “our”) at surfboardsnfin.com. We’re stoked you’re here and want you to know we take your privacy as seriously as we take catching the perfect wave. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our online surf shop.

1. Who We Are

FCS Store is your go-to destination for premium surf gear, from beginner surfboards to high-performance fins and stylish beachwear. Based at 77 Davenport Street, Mount Darragh, AU 2632, we ship quality surf equipment to wave riders worldwide (excluding some Asian and remote areas).

2. Information We Collect

When you shop with us or just cruise our site, we may collect:

  • Personal Details: Name, email, shipping address, phone number when you make a purchase or create an account
  • Payment Info: Credit card details (processed securely through our payment partners), PayPal email
  • Surf Preferences: Board types, sizes, and gear you’re interested in (to help recommend the perfect setup)
  • Technical Data: IP address, browser type, device info, pages visited (helps us improve your experience)
  • Communications: Emails, messages to our customer service team at [email protected]

3. How We Use Your Information

We only use your data to make your surf shopping experience better:

  • Process orders and ship your gear worldwide
  • Provide customer support when you need help choosing fins or wetsuits
  • Improve our website and product offerings based on what surfers like you want
  • Send you relevant offers (only if you opt-in – no spam, we promise)
  • Prevent fraud and keep our payment systems secure
  • Comply with legal requirements (we’ve got to follow the rules, just like surf etiquette)

4. Data Sharing & Disclosure

We don’t sell your data to third parties. We only share when necessary with:

  • Payment Processors: Visa, MasterCard, JCB, PayPal to complete your transactions
  • Shipping Partners: To deliver your surfboards and gear worldwide
  • Service Providers: Companies that help with website hosting, marketing (only if you opt-in), and analytics
  • Legal Requirements: If required by law or to protect our rights

5. Data Storage & Security

We protect your data like we protect our best surfboards:

  • Industry-standard SSL encryption for all transactions
  • Secure servers with limited access
  • Regular security audits
  • Payment details are processed by our partners – we don’t store full credit card numbers
  • Data is retained only as long as necessary (or as required by law)

6. Your Rights

You control your data. You can:

  • Access, update, or delete your account information
  • Opt-out of marketing communications (just click unsubscribe)
  • Request a copy of your personal data
  • Withdraw consent where applicable
  • Lodge complaints with data protection authorities

To exercise these rights, email us at [email protected]. We’ll respond faster than you can say “barrel roll.”

7. Cookies & Tracking

Our site uses cookies – not the edible kind, but small data files that:

  • Remember your preferences (like board size or location for shipping)
  • Analyze site traffic to improve your shopping experience
  • Help with targeted ads (only if you opt-in)

You can control cookies through your browser settings, but some features may not work as smoothly.

8. International Data Transfers

As we ship globally, your data may be transferred outside your country. We ensure all transfers comply with data protection laws and use standard contractual clauses where needed.

9. Children’s Privacy

While we sell grom surfboards and kids’ wetsuits, our website isn’t designed for children under 13. We don’t knowingly collect their data without parental consent.

10. Changes to This Policy

We may update this policy as our business grows. The current version will always be posted here with the “Last Updated” date.

11. Contact Us

Questions about your privacy? Our customer service team is always happy to help:

Email: [email protected]
Postal: 77 Davenport Street, MOUNT DARRAGH, AU 2632

Now that you’re up to speed on privacy, why not check out our latest surf gear? The waves (and your perfect setup) are waiting!